phone: 951-736-1076

Policies, Terms And Conditions

Silkie Information and Terms of Sale by paying this invoice or purchasing from Amber Waves, you agree that you have read these terms and agree to them.

 Effective 6/16/21 we no longer will allow for changing any birds for another color once the invoice is paid.  So be SURE that is the bird you want.

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Amber Waves Silkies., Copyright ©, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 Credit Cards

We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

 Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Amber Waves Silkies is not responsible for the operation of, or content located on or throughout any such site. 

 Order Acceptance Policy

 Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Amber Waves Silkies reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. 

 Other Conditions

These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Amber Waves Silkies reserves the right to make changes to this site and these conditions at any time.  

Privacy

We keep your personal information private and secure. When you make a purchase from Amber Waves Silkies, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience. 

Our secure servers protect your information using advanced encryption techniques and firewall technology. 

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. 

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. 

 Privacy on Other Web Sites

 Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. Amber Waves Silkies is not responsible for the actions of third parties. 

Returns

All sales are final no refunds or exchanges. 

Shipping Policy

 We ship within the Continental US, and export where allowed.  Shipping is always contingent on the weather.

We ship USPS Priority Express mail.  

The USPS will NOT insure live birds.  They will only refund postage if the birds are more than three days late. If you have any questions regarding the USPS bird shipping policy, you can contact them through their website or call them to ask about Live Bird Shipping.

Once the box/birds leave my hands, I have no control over how the USPS will treat them.  I do not refund for dead/injured birds on arrival.

We only ship on Mondays and Tuesdays and never in a week with a Holiday In it.

We can give you the USPS estimated delivery time, but they fail to make this most of the time.  Be aware that, their tracking system is inferior and is never up to date.

We put plenty of fresh fruit in with the chicks/birds; they have food and liquid for the trip.

Shipping charges are change frequently with increases from the USPS. See our web site under shipping for current charges.

We always refund postage overages if it is more than $5.00. We also will bill for any additional postage charges over $5.00.

You can fit two adult silkies or several chicks in one box. This is subject to change with postage increases.

All chicks must be at least one month of age to ship and we prefer them to be older.

Shipping Minimum order is 2+; however, it is better to ship more chicks in a box. 

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Amber Waves Silkies shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Amber Waves Silkies shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Amber Waves Silkies will issue a refund to your card in the amount of the incorrect price

 Biosecurity

Amber Waves has increased our biosecurity due to the Newcastle outbreak a few years ago that quarantined most of Southern California and now the Covid pandemic. We are not doing tours or accepting any visitors for chickens currently. All Birds will be delivered in the driveway.

Vaccinations

We vaccinate our chicks for Mareks.  Please Note that the Marek's vaccine is not 100% effective, and even treated birds may later contract Marek's if the disease is present on your property.  Marek's is quite common and often present in backyard flocks yet remains undetected because the flock is resistant to the disease. We will not replace chicks that show symptoms of Marek's after they are shipped.

Quarantine all birds received from Amber Waves should be quarantined and observed for at least 30 days before exposing them to your chicken flock.

We recommend putting Doxycycline 20% in your new birds water for seven days as a precaution.

Pickup of Birds and Tours

Pickup is by appointment only. After you purchase you silkies we will send you two emails. One on care and the other on how to make an appointment to pick up you birds. We will be delivering your bids in the driveway.

We have no minimum age or quantity for chicks picked up at Amber Waves. We are not doing any tours at the present time.

Boarding

We can board birds sold for $10 per bird per month or any part of a month. Space is limited, so check for availability.

Switch Birds

Not all birds thrive, and sometimes things happen. If your bird becomes ill or sick, has a deformity we missed, or a transposed wing band we reserve the right to replace the bird with another bird; it may or may not be the same color or refund the purchase price of that one bird.

Baby chicks are very fragile; we do not replace under a month chick that dies.